1.0   General

Sam Gribben Design shall charge for work at prices stated on our hourly rate, correct at the time of the order (as stated on the quotation) unless agreed otherwise in writing before the work starts. All prices quoted are assumed to be exclusive of delivery charges and VAT.

2.0   Quotations

Sam Gribben Design will quote prices and estimate delivery times for any job
upon request.

2.1   Quotes and delivery estimates are provided subject to sight of final brief.

2.2   Customers are urged to check specifications and conditions in any quote. All additional work, requested outside of the original brief and provided quote shall be chargeable at our standard daily rate. Unless otherwise agreed in writing.

2.3      Quotes are checked for accuracy. However Sam Gribben Design  reserves the right to decline work if an error occurred in the quote.

2.4   A copy of the acceptance of quotation (if provided) must be returned signed and dated before the commencement of any work can begin. This will be accepted as indication that these terms & conditions have been read and agreed to.

3.0   Lead Times

Parts are generally quoted at lead times of 1 to 3 working days per item, where in some instances this may take longer due to higher resolutions and bigger build volumes. SGD will do it’s best endeavours to achieve the lead times stated upon confirmation of delivery and is not liable for any costs, damages or loss of profits due to production delays.

3.1   Project Deadlines

Any deadlines for projects must be stated in the notes section when placing an order. SGD will do its best endeavours to achieve this date provided and will confirm an expected shipping date upon request. However, SGD is not costs, damages or loss of profits due to production delays.

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